AAYUSH
AGARWAL

Senior Backend EngineerAI Systems ArchitectTeam Lead5+ Years ExperienceAWS ExpertYC W25

Engineering @ Avoca AI (YC W25) | Ex-SDE3 @ Hyperverge

Seed → Unicorn Journey at Avoca AI

Architecting scalable AI systems • Leading high-performance engineering teams • Optimizing cloud infrastructure • Designing globally distributed systems • Implementing security-first solutions • Building voice & LLM-powered products • Mentoring engineering talent

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5+
Years Experience
3×
Promotions Earned
12+
Engineers Mentored
8+
Major Projects

Professional Summary

Senior Backend & AI Systems Engineer with extensive experience building scalable KYC platforms, AI inference systems, and Voice AI solutions. I've worked with cutting-edge AI technologies including OpenAI, Claude, and Gemini, creating intelligent systems that deliver real business value. My career has been marked by consistent growth and leadership opportunities at Hyperverge and now at Avoca AI.

I specialize in leading cross-functional engineering teams, optimizing cloud infrastructure costs, and designing distributed systems that serve enterprise clients globally. My work has directly impacted business outcomes through improved performance, reduced operational costs, and enhanced system reliability.

My technical expertise spans backend systems, cloud architecture (AWS), AI agent workflows, LLM integration with platforms like OpenAI, Claude, and Gemini, voice technology stacks, and creating cost-efficient infrastructure optimizations that balance performance with resource utilization.

EXPERIENCE

AVOCA AI

YC W25
Seed → Unicorn

Software Engineer

May 2025 - PresentCurrent

Journey to Unicorn Status 🦄

Joined during seed stage and contributed to the company's rapid growth trajectory. Played a key role in scaling engineering operations, reducing onboarding time by 99.5%, and expanding the team 4x, helping drive the company to achieve unicorn valuation.

Key Achievements

  • Architected a configurable Prompt Orchestration system for LLM-based Voice Assistants, reducing customer onboarding time from 4-5 days to under 1 minute (99.5% improvement)
  • Built a real-time Call Debugger platform enabling rapid tracing and issue diagnosis, reducing call-level bug resolution time from hours to less than 5 minutes (95% improvement)
  • Maintained, designed and deployed Voice AI Agents, Web Chat, and HITL responder systems integrating OpenAI, Claude, and Gemini APIs with structured fallback and evaluation pipelines
  • Scaled, managed and led a 14+ member team, overseeing sprint planning, technical mentorship, hiring, and delivery excellence
  • Expanded deployed engineering team from 5 to 20+ members, improving deployment velocity and customer onboarding throughput by 300%
99.5%
Onboarding Time Reduction
95%
Bug Resolution Improvement
300%
Team Growth (5→20+)
Voice AIOpenAIClaudeGeminiReal-time SystemsTeam LeadershipAgentic AISupabaseNextJSManagementHiringObservability

HYPERVERGE TECHNOLOGIES

Software Engineer 3 → 2 → 1

January 2021 - May 20254.5 years

Intern → SDE1 → SDE2 → SDE3

Major Contributions

  • Architected a Global KYC platform supporting 195+ countries and processing 500+ diverse ID card formats, serving 50+ enterprise clients
  • Reduced AWS costs by ~$30K per month through resource allocation, instance rightsizing, efficient scaling, and cost management strategies
  • Deployed an automated mirroring and analysis system, eliminating product downtime for over a year, reducing manual effort by 95%
  • Built an automated AI model analysis and benchmarking platform, reducing False Acceptance and Rejection Rates to nearly 0%
  • Developed a Dynamic Rate Limiter system capable of handling varying load patterns adaptively reducing false positives by nearly 100%
  • Migrated product from AutoScaling to Kubernetes resulting in over 83% faster deployments and improved reliability
  • Integrated deepfake and anomaly detection models reducing fraudulent cases by >95%
  • Led InfoSec activities (VAPT, RL Review, IP Whitelisting) ensuring safe and vulnerability-free systems
  • Wrote a multi-platform request and response payload encryption module to ensure 100% payload integrity
  • Designed a Shopfront API service to extract, match, and validate shop details from images with GST verification
  • Orchestrated engineering Proof of Concept phases for clients like SHB Finance and Tekion, reducing system errors by >90%
  • Pioneered a low-code Global WebSDK, reducing client integration efforts by 78% and driving adoption in insurance and crypto markets
  • Built intuitive SDK workflows, boosting user engagement by 42% and reducing drop-off by 60%
  • Optimized testing with Puppeteer, cutting manual testing time by 50% and lowering bug reports by 33%
  • Optimized systems with ELK, Grafana, MetaBase, and Sentry, reducing internal errors by 87%
  • Supported major client go-lives like LinkedIn, Zomato, HFC with 99.9% uptime and over 90% conversion rates
  • Innovated a No-Code AI Platform (HyperTuring) for OCR Model Generation, reducing deployment time by 85%
  • Advanced Generic OCR system that increased extraction accuracy by 27%
  • Led a POD of 4 members and mentored ~12 teammates and interns
  • Conducted technical interviews for offline campus hiring (VIT, SRM, JIT, IIIT) resulting in 3 high-potential hires
$30K/mo
AWS Cost Saved
195+
Countries Supported
99.9%
Uptime Achieved
95%
Fraud Reduction
PythonMERNKubernetesDockerPostgreSQLAI/MLWeb SDKInfoSecSecurityObservabilityTestingAWSVanilla JSCI/CDTeam LeadershipMentorshipHiringEnterprises

JIDOKA TECHNOLOGIES

Software Engineering Intern

April 2020 - May 2020
  • Developed the Kompass Android Application for AI-Driven Defect Detection resulting in lowering inspection time by 64%
AndroidAI/MLComputer VisionMobile Development

CARIKTURE

Information Technology Summer Intern

April 2020 - May 2020
  • Built a Trello Clone from scratch with various functionalities like moving cards, commenting, and notifications
  • Implemented a complete project management system with drag-and-drop interfaces and real-time updates
PHPHTMLCSSJavaScriptMySQLUI/UX

KEY PROJECTS

A curated collection of my most significant technical contributions across different organizations. Projects include AI tools, voice systems, infrastructure optimization, security implementations, and more.Filter by company:

Dynamic Rate Limiter
Hyperverge
Infrastructure
2023

Dynamic Rate Limiter

Intelligent rate limiting system with customizable and dynamic request thresholds

Reduced false positives by 100% with fully customizable rate limits
TECH STACK
NodeJSRate LimitingAWSRedis
Responder (Voice Assistant Flow)
Avoca AI
Voice AI
2025

Responder (Voice Assistant Flow)

End-to-end voice assistant platform with dynamic flows and multi-model orchestration

Processed 30,000+ daily conversations with 99.5% completion rate
TECH STACK
NextJSSupabaseOpenAIGeminiVercelClaudeMapBoxVAPIWebhooksAgentic AIVoice AIDeepgramAnalytics
Global KYC Web SDK
Hyperverge
Frontend SDK
2021

Global KYC Web SDK

Low-code SDK for seamless integration of KYC capabilities into web applications

Reduced client integration time by 78%, onboarded 50+ clients across markets
TECH STACK
Vanilla JSAWSPostgresNodeJS
Global KYC Stack
Hyperverge
Identity Verification
2021-2022

Global KYC Stack

Comprehensive KYC platform supporting identity verification across 185+ countries

Processing 500+ document types for 50+ enterprise clients globally
TECH STACK
NodeJSExpressJSPostgresLLMAWSCI/CDK8sWebhooksPythonRedis
No-Code AI Platform for OCR
Hyperverge
No Code Platform
2021

No-Code AI Platform for OCR

No-code platform enabling rapid deployment of custom OCR models

Reduced model deployment time by 85% and democratized OCR technology
TECH STACK
NodeJSExpressJSReactJSMongoDBLLMs
Automated AI Model Analysis
Hyperverge
AI/ML
2022

Automated AI Model Analysis

Comprehensive platform for benchmarking, analyzing and improving AI model performance

Reduced False Acceptance & Rejection Rates to nearly 0% across multiple models
TECH STACK
AWSCICDReactJSLabel StudioELKPythonFastAPI
AWS Cost Optimization
Hyperverge
Cloud Infrastructure
2022

AWS Cost Optimization

Strategic initiative to optimize AWS resource utilization and reduce operational costs

Saved $360K+ annually while maintaining or improving system performance
TECH STACK
AWSEC2LambdaCloudWatchResource AllocationInstance Rightsizing
Web Chat
Avoca AI
Chat Bot
2025

Web Chat

Embeddable agentic AI chat widget for websites with CRM integration capabilities

Increased customer conversion by 35% and reduced support ticket volume by 45%
TECH STACK
NextJSOpenAIAgentic AIJavaScriptSupabaseCRMsVercel
Prompt Builder
Avoca AI
AI Tools
2025

Prompt Builder

Enterprise-grade platform for creating, managing, and deploying LLM prompts with advanced templating

Reduced prompt engineering time by 85% and improved response quality by 40%
TECH STACK
NextJSSupabaseVAPIOpenAIVercel
Automated Mirroring Pipeline
Hyperverge
DevOps
2022

Automated Mirroring Pipeline

End-to-end CI/CD pipeline for automated testing, mirroring, and deployment of services

Eliminated product downtime for over a year and reduced manual effort by 95%
TECH STACK
AWSNodeJSStep FunctionsCICDMonitoring
Advanced Generic OCR
Hyperverge
AI/ML
2021

Advanced Generic OCR

State-of-the-art OCR system with advanced document understanding capabilities

Increased extraction accuracy by 27% across diverse document types
TECH STACK
LayoutLMNodeJSExpressJSPython
Request Response Payload Encryptor
Hyperverge
Security
2022

Request Response Payload Encryptor

Multi-platform encryption module ensuring complete data integrity for API communications

Achieved 100% data integrity and protection for sensitive information across all platforms
TECH STACK
NodeJSOpenPGPAESVanilla JS
Shopfront APIs
Hyperverge
AI Services
2022

Shopfront APIs

Advanced API service extracting and validating shop details from images with AI

Supporting 2+ major clients with 95% accuracy in information extraction
TECH STACK
NodeJSGPTBERTAWSPostgres
Kompass
Jidoka
Mobile/AI
2020

Kompass

Android application for AI-driven defect detection in manufacturing processes

Reduced inspection time by 64% and improved quality control accuracy
TECH STACK
Android StudioTensorFlowJava
Trello Clone
Carikture
Web Development
2020

Trello Clone

Full-featured project management application with drag-and-drop interfaces

Improved team collaboration and project tracking efficiency by 40%
TECH STACK
PHPHTML/CSSJavaScriptMySQL

TECH STACK

Programming Languages & Runtime

JavaScript
TypeScript
Python
Node.js

Frontend Technologies

React.js
Next.js

Backend & API Frameworks

Express.js
Socket.io
FastAPI

Cloud & Infrastructure (AWS)

EC2
Lambda
API Gateway
S3
IAM
SQS
DynamoDB
RDS
Step Functions

DevOps & Automation

Docker
Kubernetes
CI/CD
GitHub Actions
Terraform
Serverless Framework
Vercel

Databases & Analytics

MongoDB
PostgreSQL
Supabase

Observability

ELK
Metabase
Grafana
Sentry
AWS X-ray
Datadog

AI & LLM Systems

AI Agents
OpenAI
Gemini
Anthropic Claude
LLM Prompting
LangChain
Phidata
Cursor
Claude Code

Leadership

Management
Hiring
Mentorship
Team Leadership
Project Planning

Leadership & Soft Skills

Leadership & Mentorship
Guiding teams, mentoring junior engineers, fostering technical growth
Effective Communication
Clear technical documentation, stakeholder collaboration, cross-team coordination
Problem-Solving & Decision-Making
Root cause analysis, strategic thinking, risk assessment
Collaboration & Teamwork
Agile development, cross-functional alignment, conflict resolution
Project & Product Ownership
Driving initiatives, prioritizing tasks, ensuring timely delivery
Attention to Detail
Code reviews, quality assurance, identifying edge cases and potential failures
Adaptability & Continuous Learning
Staying updated with new technologies and improving processes
System Design
Scalable system design, microservices, distributed systems

ACHIEVEMENTS

Best Mentor 2024 - Hyperverge Academy

Recognized for exceptional mentorship and knowledge sharing

Exceptional Employee Rating

Top performance rating for 2 consecutive years (2023-2024)

ET Campus Star

Top 200 among 50,000+ candidates in national competition

3x Promotions in 4 Years

Intern → SDE1 → SDE2 → SDE3 based on performance

$360K Annual Savings

$30K/month AWS cost optimization achievements

Mentored 12+ Engineers

Guided junior engineers and interns to success

RECOMMENDATIONS

Sanchit Mehta
Senior Engineering Manager
HyperVerge

"I have had the pleasure of working closely with Aayush for the past 4.5 years and I can say that he has impressed me countless number of times with his growth and sheer hardwork. Amongst all the strengths that Aayush brings, problem solving, meeting deadlines, hardwork and mentoring stands out the most."

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Manager
May 2025
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Adarsh Tadimari
Co-Founder
Plotline

"I mentored Aayush during his internship at HyperVerge, and was consistently impressed with his performance. Aayush is a quick learner who adapted rapidly to new technologies and challenges. His strong problem-solving skills enabled him to effectively tackle complex issues, often providing creative solutions. Additionally, his collaborative approach made him an asset to our team, fostering positive interactions and teamwork. I'm confident that Aayush will continue to excel in any future endeavors, and I highly recommend him as a valuable addition to any team."

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Manager
May 2025
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Gayathri Meka
Team Leader
HyperVerge Academy

"If there were a title for "Everyone's Favourite Mentor," Aayush would wear it with ease. At HyperVerge Academy, Aayush stood out not just for his energy and enthusiasm, but for the genuine care he brought to his role. He didn't just mentor, he showed up consistently and with heart. Aayush made every learner feel seen and supported. He knew them in and out- their fears, their wins, their quirks- and he used that understanding to guide them with empathy and clarity. It wasn't uncommon for learners from other batches to ask us why they couldn't have a mentor like him. That's the kind of impact he had. He went above and beyond, always. And in doing so, he reminded all of us what mentorship can look like when done with commitment and joy. If you're looking for someone who leads with passion, builds trust effortlessly, and uplifts those around him - Aayush is your person."

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Colleague
June 2025
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Ashish Aryan
Senior Member Technical
The D. E. Shaw Group

"I've had the pleasure of working with Aayush, and I can confidently say they are one of the most reliable backend engineers I've come across. Their expertise in Node.js is exceptional, and they consistently write clean, scalable code."

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Colleague
May 2025
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Suchismita Sur
DevOps Engineer
HyperVerge

"Aayush brings great energy to the table! His 'can do' attitude with his polished skills makes him a wonderful partner to work with. He is definitely someone I have learnt a lot from, and I admire his work ethic a lot"

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Colleague
May 2025
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Experience Documentation

Hyperverge Technologies

Experience Letter - May 2025

Senior Software Engineer
Jidoka Internship Certificate

Jidoka Technologies

Internship Certificate - May 2020

Software Engineering Intern
Carikture Internship Certificate

Carikture

Internship Certificate - May 2020

IT Summer Intern
View All Recommendations on LinkedIn

LET'S BUILD SOMETHING

Interested in AI systems, cloud architecture, team leadership, or just want to chat tech?

Get In Touch

Email
aayush.agarwal1936@gmail.com
Phone
+91 8100258835

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